Lingify

Terms of service

The rules for using Lingify, including how Plus and Pro subscriptions work.

Last updated 28 October 2026

1. This agreement

These terms are an agreement between you and Ionify Digital, a business based in the United Kingdom ("Lingify", "we", "us"). They apply when you use the Lingify app or the lingify.app website (together, "Lingify"). By creating an account or using Lingify, you accept these terms, our community guidelines and our privacy policy, which explains how we handle your data.

If you downloaded Lingify from the Apple App Store, Apple's Licensed Application End User License Agreement (the standard EULA) also applies. If these terms and the standard EULA conflict, these terms apply to the extent the EULA allows.

2. Who can use Lingify

You must be at least 17 years old, and at least 16 in the EEA and UK even where local law allows younger users. You must be able to form a binding contract, and you must not be barred from using Lingify under the law that applies to you or because we removed you before.

3. Your account

  • Sign up with Apple, Google or your email address. Keep access to that account or address secure: anyone who can sign in to it can sign in to Lingify as you.
  • Use one personal account, with your real first name and photos of yourself. Don't impersonate anyone.
  • Keep your profile accurate, including your age and your language levels.
  • Tell us at support@lingify.app if you think someone else is using your account.

4. How to behave

Lingify is for language exchange. Follow the community guidelines. In short, you must not:

  • harass, threaten, bully or demean anyone, or post hateful content,
  • send sexual content or pursue people romantically who haven't shown interest,
  • involve, sexualise or target minors in any way,
  • spam, advertise, ask for money, run scams, or push people to move to other apps for those reasons,
  • share other people's private information or content without permission,
  • break the law or help others to do so,
  • scrape, copy or resell Lingify, interfere with how it works, get around limits or security, or use bots or automated accounts,
  • use AI features to create content that breaks these rules.

You're responsible for how you interact with other members. We don't run background checks. Be careful when sharing personal information or meeting anyone offline.

5. Your content

You keep ownership of what you post: your profile, messages, voice messages, photos and corrections ("your content").

To run Lingify, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, display and transmit your content, and to adapt it technically (for example to resize photos or translate a message you ask us to translate). We use this licence only to operate, secure and improve Lingify. It ends when your content is deleted, except where it has been shared with others who haven't deleted it, or where we must keep it by law.

You confirm that you have the rights to what you post and that it doesn't break these terms. We may remove content that breaks these terms or the guidelines. We don't promise to review everything, and we're not responsible for what members post.

If you send us feedback or ideas, we may use them without owing you anything.

6. AI features

Lingify includes AI features: the AI helper in chats, message translation, corrections, explanations and role-plays. They are powered by third-party models.

  • AI can be wrong. Translations, corrections and explanations may be inaccurate, incomplete or sound unnatural. Use them as a learning aid, not as professional, medical, legal or financial advice.
  • Role-play characters are AI and are not real people. Every member profile on Lingify belongs to a real person.
  • You're responsible for what you send after using an AI suggestion.
  • Don't use AI features to produce content that breaks these terms or the guidelines. We may limit AI features to prevent abuse.

7. Subscriptions and purchases

Plans

Lingify is free to use with daily limits. Lingify Plus and Lingify Pro are optional paid subscriptions that remove limits and add features, as described in the app. Each is offered with a monthly or yearly billing period. Spotlight boosts can also be bought as one-time purchases. Prices are shown in the app, in your local currency, before you buy.

Auto-renewing subscriptions

  • Payment is charged to your Apple ID account at confirmation of purchase (or to your Google Play account on Android).
  • Your subscription renews automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period.
  • Your account is charged for renewal within the 24 hours before the end of the current period.
  • You can manage and cancel your subscription in your Apple ID account settings after purchase: on iPhone, open Settings, tap your name, then Subscriptions. On Google Play, open Play Store › Payments and subscriptions › Subscriptions.
  • When you cancel, you keep Plus or Pro until the end of the period you've paid for. We don't give partial refunds for unused time.

Free trials

Some subscriptions may come with a free trial. If you don't cancel at least 24 hours before the trial ends, your subscription starts and you are charged. Any unused portion of a free trial is forfeited when you purchase a subscription. Trials are limited to one per person or account, as set by Apple or Google.

Refunds

Purchases are processed by Apple or Google, and their refund policies apply. To ask for a refund, use reportaproblem.apple.com for the App Store, or Google Play's refund process for purchases made there. We can't issue refunds for store purchases ourselves. This doesn't affect any rights you have under consumer law.

Other things to know

  • Deleting your account or the app does not cancel a subscription. Cancel it in your store settings.
  • Use Restore purchases in Settings if you change phones or reinstall the app.
  • We may change prices or features of paid plans. Price changes apply from your next billing period, and Apple or Google will tell you in advance and ask for your consent where required.
  • Consumer rights in the EU/UK: by starting a subscription, you ask us to provide the service straight away and acknowledge that you lose your 14-day right of withdrawal once it has started, to the extent the law allows.

8. Ads

Free accounts see ads. Optional rewarded ads can unlock extra AI uses. Plus and Pro members don't see ads. How ads use data is covered in the privacy policy.

9. Our app and brand

Lingify, its logo, design, software and content we create belong to us or our licensors. We give you a personal, non-transferable, revocable licence to use the app for its intended purpose, under these terms. Don't copy, modify, reverse engineer or redistribute the app except where the law allows it.

10. Suspension and termination

You can stop using Lingify and delete your account at any time (see how to delete your account).

We may warn you, limit features, remove content, or suspend or close your account if you break these terms or the guidelines, if required by law, or to protect other members or Lingify. Where reasonable, we'll tell you why and give you a way to respond. If we close your account for a serious breach, you won't get a refund for any remaining subscription time, to the extent the law allows.

Sections that by their nature should survive termination (such as content licences already granted for shared content, disclaimers, limitation of liability and governing law) continue to apply.

11. Disclaimers

We work hard to keep Lingify useful and available, but it is provided "as is" and "as available". To the extent the law allows, we make no warranties that Lingify will be uninterrupted, error-free, or that AI output will be accurate, and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We're not responsible for the conduct of members, online or offline.

Nothing in these terms limits rights you have as a consumer that can't be limited by contract.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill. Our total liability for any claim relating to Lingify is limited to the greater of the amount you paid us in the 12 months before the claim and 50 euros.

We don't exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be excluded by law. If you live in the EU or UK, we are liable for foreseeable loss caused by our breach of these terms or our negligence.

13. Governing law and disputes

These terms are governed by the laws of England and Wales. If you're a consumer living in the EU or UK, you also benefit from the mandatory protections of the law of your country, and you can bring claims in your local courts.

Please contact us first at support@lingify.app. Most problems can be solved quickly that way.

14. Apple terms

If you use Lingify on an Apple device, you and we acknowledge that:

  • these terms are between you and us, not Apple, and Apple is not responsible for Lingify or its content,
  • Apple has no obligation to provide maintenance or support for Lingify,
  • if Lingify fails to meet a warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation,
  • Apple is not responsible for addressing claims by you or third parties relating to Lingify, including product liability, legal or regulatory claims and consumer protection claims,
  • Apple is not responsible for investigating or defending a claim that Lingify infringes someone's intellectual property,
  • you confirm that you are not in a country subject to a US Government embargo and are not on a US Government list of prohibited or restricted parties,
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

15. Changes

We may update these terms as Lingify changes or the law requires. The date at the top shows the latest version. If a change matters, we'll tell you in the app or by email before it takes effect. If you keep using Lingify after that, you accept the new terms. If you don't agree, you can delete your account.

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we haven't waived it. You may not transfer these terms. We may transfer them to a company that takes over Lingify, with notice to you.

16. Contact

Questions about these terms: support@lingify.app.